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We're here to help! Chat with us online during regular business hours.
24/7 Support
Call (530) 222-6060 or (800) 303-3838 to speak with a Member Service Representative.
Schedule An Appointment
Make an appointment with our team that works best for your schedule
Mail Us
PO Box 492395
Redding, CA 96049
24/7 Phone Support
Call (530) 222-6060 or (800) 303-3838 and press 1.
After Hours Support Categories
- Account information
- Debit and credit card information
- Help locating ATMs
- Making payments
- Membership information
- Transaction review
- Transfers between accounts
Email Us
Email messages will be responded to on the next business day. For an immediate response, try our 24/7 Phone Support.Send us a secure message
Knowledge Center
Need answers fast? Browse our Knowledge Center to find answers to your questions.
Helpful Tips
- Use our mobile app to check your account balance and transfer funds
- If your debit or credit card has been lost or stolen, please call us immediately
- To report fraud on any of your accounts, please call us immediately
- When traveling outside of your city or state, please call us or notify us online
- Holiday Schedule
Corporate & Branch Locations
Anderson Rhonda
Friday 9am-5:30pm
Chico East
Friday 9am-5:30pm
Chico Salem
Friday 9am-5:30pm
Corporate
Toll Free: (800) 303-3838
Redding Hilltop
Friday 9am-5:30pm
Redding Pine
Friday 9am-5:30pm
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Nationwide access to surcharge free ATMsATM Network Comparison
Febuary 2022 comparison based on claims located at bankofamerica.com, chase.com, wellsfargo.com, usbank.com, and usbanklocations.com
Members 1st and CO-OP ATMs
Members 1st has partnered with the CO-OP ATM Network to bring you nearly 30,000 surcharge free ATMs to use across the U.S. and some international locations. Withdraw funds from any of these ATMs without paying a fee.
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